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About SWSE parameters
The following parameters entered during the SWSE logical profile configuration shall be explained in greater detail below:
- Collect application-specific statistics
The respective parameter in the SWSE configuration files (
eapps.cfg
andeapps_sia.cfg
) is named AllowStats and if it is set to "TRUE", application-specific statistics (in addition to system-specific statistics) are collected by the SWSE and displayed in the statistic page (_stats.swe
by default). - Compression type
The SISNAPI (Siebel Internet Session API) protocol allows compression of messages exchanged between the SWSE and the processes on the Siebel servers. If a smaller network packet size is beneficial (and covers the additional processing cost of compression) then the ZLIB compression can be enabled.
- HTTP 1.1-compliant firewall/enable compression
If firewall software or hardware secures the Siebel web servers, this parameter can be used to enable packet compression. The firewall must be compliant with the HTTP 1.1 standard if this parameter is set.
- Session timeout values
If a user session is idle for the specified time (in seconds), the process thread on the Siebel Server will be automatically ended, thus reducing memory consumption on the Siebel server.
- FQDN (Fully Qualified Domain Name)
In order to allow popup blockers to identify the Siebel web server as part of a "friendly" domain, the FQDN parameter—when set to the full domain name—will direct the SWSE to create URLs for popup windows, including the full domain name.
- Employee user account
The employee user is an account that has the privileges to connect to the so-called employee facing applications, which are typically executed in High-Interactivity mode. In order to render the login page, an anonymous user account is required.
- Contact user account
The contact user is any account that logs in to the customer facing or partner applications that provide access to Siebel CRM data and functionality to people outside of the company that owns the Siebel application. Customers and partners can typically browse the website anonymously. In this case, the contact user account is used for session authentication.
- Siebel Enterprise security token
Several commands can be passed to the Siebel Web Engine via URLs. In order to provide a high level of security, these URLs must contain an SWEPassword parameter. The value of this parameter must match the decrypted value of the EnterpriseSecurityToken parameter in the SWSE's configuration files. Otherwise, the connection is refused by the Siebel Web Engine.
Tip
All the passwords that are entered during the configuration process are encrypted before they are written to the configuration files. This ensures that the security of the Siebel application cannot be compromised by accessing the files.